Terms of Use — RateMyCasino
Last updated: May 2026
Welcome to RateMyCasino. These Terms of Use govern your access to and use of the RateMyCasino website, review platform, business listings, user accounts, ratings system, and all associated features and services (collectively referred to as "the Platform").
Please read these Terms carefully before using RateMyCasino. By accessing the Platform, creating an account, submitting a review, browsing casino listings, or interacting with any feature of this website, you confirm that you have read, understood, and agreed to be bound by these Terms of Use in full.
If you do not agree to these Terms, you must not access or use the Platform.
1. About RateMyCasino
RateMyCasino is an independent online review and comparison platform dedicated to the online gambling industry. Our platform allows users to read, submit, and compare genuine player experiences across a wide range of gambling-related businesses and services, including online casinos, poker rooms, sportsbooks, bingo and lottery platforms, casino affiliate programs, and payment and withdrawal services.
RateMyCasino operates solely as a review and information platform. We do not operate casino games, offer or accept bets, provide gambling services of any kind, process player deposits or withdrawals, hold player funds, or manage accounts with any third-party gambling operator. Any gambling-related website or service you choose to access through our platform is operated independently by that third party, and your relationship with that business is entirely separate from your use of RateMyCasino.
2. Eligibility and Legal Responsibility
Age requirements
You must be of legal age to access gambling-related content and services in your country, jurisdiction, or region. In most countries this means you must be at least 18 years of age. If you are below the minimum legal age for accessing gambling-related content where you reside, you are not permitted to use RateMyCasino.
By using the Platform, you confirm that you meet the age requirements applicable in your location and that accessing gambling-related information is lawful for you to do so.
Your legal obligations
Gambling laws, advertising regulations, and age restrictions vary significantly between countries and can change over time. You are solely responsible for understanding and complying with the laws that apply to you in your country, state, or region. RateMyCasino makes no representation that the content, listings, bonuses, or services referenced on this Platform are appropriate, legal, or available in your jurisdiction.
Users in New Zealand should be aware that remote interactive gambling is broadly restricted under the Gambling Act 2003, with limited exceptions for certain licensed operators. Online gambling advertising regulations may also apply to certain promotions and affiliated content. Users and businesses operating in or targeting New Zealand should seek independent legal advice regarding their specific circumstances.
3. No Gambling Services Provided
RateMyCasino is strictly a review and information platform. Nothing on this website constitutes an offer to provide gambling, betting, casino gaming, poker, lottery, sportsbook, payment processing, financial advisory, or any other regulated service.
Any gambling operator, affiliate program, payment provider, or third-party service listed or referenced on RateMyCasino is entirely independent of our platform. RateMyCasino accepts no responsibility or liability whatsoever for deposits, withdrawals, winnings, gambling losses, bonus disputes, account verifications, account closures, customer service decisions, or any other matter arising from your interaction with a third-party gambling business.
4. User Accounts
Registration
Certain features of the Platform — including submitting reviews, managing a user profile, and accessing personalised tools — require you to register for a user account. When registering, you agree to provide accurate, current, and complete information and to keep your account details up to date at all times.
Account security
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account, whether or not authorised by you. You must not share your account with any other person or allow any third party to access the Platform using your credentials.
If you suspect that your account has been accessed without authorisation, you must notify RateMyCasino immediately through our contact page. We reserve the right to suspend or disable accounts where we have reason to believe security has been compromised.
Account accuracy
You must not create an account using a false identity, impersonate another person, or register multiple accounts for the purpose of manipulating ratings, reviews, or any other platform feature. Accounts created in bad faith or for deceptive purposes will be terminated.
5. User Reviews and Submitted Content
Submitting reviews
RateMyCasino allows registered users to submit reviews, ratings, comments, and feedback based on their genuine experiences with gambling-related businesses and services. Reviews are a core feature of our platform and the foundation of the value we provide to the wider gambling community.
When submitting a review, you agree that your content is honest, accurate, based on your own direct experience, and relevant to the business or service being reviewed. You must not fabricate, exaggerate, or misrepresent your experience in any way.
Privacy and personal information
Reviews must not contain personal data belonging to yourself or others, including but not limited to full names, email addresses, phone numbers, account numbers, financial details, passwords, identity documents, private correspondence, or any other information that could expose an individual to privacy risks or harm.
Standards of conduct
All reviews and user-submitted content on RateMyCasino must meet the following standards. Content must not:
- Be false, fabricated, misleading, or materially inaccurate
- Be defamatory, abusive, threatening, harassing, or discriminatory on any grounds
- Contain offensive, obscene, or sexually explicit material
- Be submitted in exchange for payment, incentives, bonuses, or any other improper reward
- Be written by a business owner, employee, or associate about their own business, presented as an independent customer review
- Be submitted on behalf of another person without their explicit knowledge and consent
- Be designed to manipulate ratings through multiple accounts, coordinated activity, or any other artificial means
- Contain spam, unsolicited promotional content, or commercial advertising disguised as a review
- Include unlawful content or content that infringes the rights of any third party
6. Content Moderation
RateMyCasino reserves the right, at its sole discretion and without prior notice, to review, edit, withhold, reject, or permanently remove any user-submitted content that we believe, in good faith, violates these Terms of Use, our review standards, applicable law, or the integrity and reputation of the platform.
We may also remove content that contains unverifiable allegations, information that poses a risk to individual privacy or safety, content submitted through automated means, or content that we determine to be commercially motivated or manipulative in nature.
Content moderation decisions are made in the interest of maintaining a trustworthy, fair, and useful platform for all users. We do not guarantee that all content on the Platform has been reviewed or verified at any given time.
7. Business Listings and Third-Party Information
RateMyCasino may display business profiles, category listings, ratings aggregations, written descriptions, promotional details, payment method information, licensing references, and external links relating to gambling-related businesses and services.
While we make reasonable efforts to present useful and accurate information, RateMyCasino does not warrant or guarantee that any listing, business profile, bonus detail, licensing claim, payment method, or other third-party information published on this Platform is complete, accurate, current, or applicable to your jurisdiction. Information provided by third-party businesses is outside our control and may change at any time without notice.
Users are strongly encouraged to independently verify any information found on RateMyCasino before making any financial decision, signing up to any service, or claiming any promotional offer.
8. No Endorsement of Listed Businesses
The presence of a business on RateMyCasino — whether through a listing, category placement, review aggregation, promotional feature, advertisement, badge, or any other means — does not constitute an endorsement, recommendation, approval, or guarantee of that business by RateMyCasino.
As part of our review process, RateMyCasino checks whether listed gambling operators hold a valid licence from a recognised regulatory authority. However, licensing status can change, licences can be suspended or revoked, and the information we hold may not always reflect the most current position. A listing on RateMyCasino should not be relied upon as a definitive or real-time confirmation of a business's licensing or regulatory standing.
We do not assess the financial stability, dispute resolution practices, payout reliability, or overall trustworthiness of every business listed on the platform, and we make no warranties in this regard. Before registering with any gambling operator, depositing funds, claiming a bonus, or engaging with any service referenced on RateMyCasino, you should always conduct your own due diligence. This includes confirming the operator's current licensing status directly with the relevant regulatory authority, reading the full terms and conditions, reviewing bonus wagering requirements and withdrawal conditions, verifying that the service is legally available in your country, and checking what responsible gambling tools and player protections are in place.
9. Bonuses, Promotions, and Gambling Offers
RateMyCasino may display, describe, or link to information about bonuses, welcome offers, free spins, promotions, and other gambling-related incentives. All such offers are set, managed, and fulfilled exclusively by the relevant third-party gambling operators. RateMyCasino has no control over the availability, accuracy, terms, or fulfilment of any bonus or promotional offer.
Bonus and promotional terms can change at any time without notice. You are solely responsible for reading and understanding the full terms and conditions of any gambling offer before participating. Key terms to review include wagering requirements, minimum deposit conditions, maximum withdrawal limits, eligible games, time restrictions, geographic limitations, and verification requirements.
RateMyCasino accepts no liability for losses, disputes, or disappointments arising from bonuses or promotions referenced on this platform.
10. Responsible Gambling
RateMyCasino takes the welfare of players seriously. Gambling is a form of entertainment that carries real financial risk. You should only gamble if it is legal in your jurisdiction and only with money you can genuinely afford to lose. Gambling should never be used as a means of generating income, recovering financial losses, or escaping personal difficulties.
If gambling begins to have a negative impact on your finances, relationships, mental health, employment, or overall wellbeing, we strongly encourage you to make use of the responsible gambling tools available through licensed operators — including deposit limits, loss limits, session time limits, cool-off periods, and self-exclusion — and to seek support from a qualified organisation.
Free and confidential support is available through organisations including GamCare (gamcare.org.uk), GAMSTOP (gamstop.co.uk), Gamblers Anonymous, and BeGambleAware. Our dedicated Responsible Gambling Guide on RateMyCasino provides detailed guidance on staying in control and accessing support.
11. Acceptable Use of the Platform
You agree to use RateMyCasino solely for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the platform. In particular, you agree not to:
- Attempt to gain unauthorised access to any part of the Platform, its servers, databases, or connected systems
- Scrape, harvest, copy, or systematically extract data from the Platform without our express written permission
- Introduce viruses, malicious code, or any software designed to disrupt, damage, or interfere with the Platform
- Overload, flood, or otherwise disrupt the normal operation of our infrastructure
- Reverse engineer, decompile, or attempt to extract source code from any part of the Platform
- Impersonate RateMyCasino, its staff, another user, or any third party
- Use the Platform to transmit unsolicited commercial communications, spam, or automated content
- Attempt to circumvent any security, access control, or content moderation feature of the Platform
- Use the Platform for any fraudulent, deceptive, or unlawful purpose
- Post fake reviews, manipulate ratings, or otherwise attempt to undermine the integrity of the review system
Violations of these acceptable use standards may result in immediate account suspension or termination, removal of all associated content, and referral to the appropriate law enforcement or regulatory authorities where warranted.
12. Intellectual Property
The RateMyCasino name, logo, brand identity, website design, layout, platform architecture, written content, graphics, code, and all other materials published on this website are owned by RateMyCasino or used under licence, unless expressly stated otherwise. All rights are reserved.
You may not copy, reproduce, republish, distribute, sell, sub-licence, modify, or create derivative works from any part of the Platform's content or branding without our prior written consent, except where permitted by applicable law. Unauthorised use of our intellectual property may give rise to legal action.
13. Ownership of Content You Submit
You retain ownership of the reviews, comments, and other content you submit to RateMyCasino. By submitting content to the Platform, you grant RateMyCasino a non-exclusive, worldwide, royalty-free, perpetual licence to display, store, publish, distribute, moderate, adapt, and use that content as part of the Platform and its associated services.
You represent and warrant that you have the right to submit the content, that it is your own original work, and that it does not infringe any third-party intellectual property rights, privacy rights, contractual obligations, or applicable laws.
14. Third-Party Links and External Websites
RateMyCasino contains links to third-party websites, including gambling operators, affiliate networks, payment providers, and regulatory bodies. These websites are operated independently and are not under the control of RateMyCasino. We are not responsible for the content, accuracy, terms and conditions, privacy practices, security, gambling services, payment processes, or customer support of any third-party website.
The inclusion of a link to a third-party website on RateMyCasino does not imply any endorsement, affiliation, or recommendation of that website or its services. You access all third-party websites entirely at your own risk, and we encourage you to review their individual terms and privacy policies before engaging with them.
15. Limitation of Liability
RateMyCasino is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that the Platform will be continuously available, free from errors, secure, or fully up to date at all times.
To the fullest extent permitted by applicable law, RateMyCasino and its directors, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or relating to your use of or inability to use the Platform, including but not limited to gambling losses, financial losses, payment disputes, bonus disagreements, account closures, reliance on inaccurate or outdated information, actions or omissions of third-party gambling businesses, or any decisions made based on content found on this website.
Nothing in these Terms of Use excludes or limits liability in ways that would not be permitted under applicable consumer protection law.
16. Account Suspension and Termination
RateMyCasino reserves the right to suspend, restrict, or permanently terminate any user account at its discretion, including where a user has breached these Terms of Use, submitted fraudulent or abusive content, misused the Platform, engaged in unlawful activity, attempted to manipulate the review system, or otherwise created risk or harm to RateMyCasino, its users, or listed businesses.
Upon termination, your right to access the Platform ceases immediately. We may retain certain information as required by law or for legitimate operational purposes.
17. Changes to These Terms
RateMyCasino reserves the right to update, amend, or replace these Terms of Use at any time. Changes will be published on this page with an updated date. Where changes are material, we may take reasonable steps to notify registered users.
Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed of any updates.
18. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of New Zealand. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts, unless otherwise required by applicable consumer protection law in your country of residence.
19. Contact Us
If you have any questions, concerns, or queries regarding these Terms of Use, your account, the review platform, or any aspect of RateMyCasino's operations, please contact us through the details provided on our Contact Us page. We are committed to responding to all reasonable enquiries in a timely and transparent manner.